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Be Well – Talk Now

You can talk to an adviser by phone 24 hours a day through our Be Well - Talk Now service

Get in touch

You can get support via phone

To speak to an adviser for support about any issues you may be facing:

From within the UK you can call: 0800 028 3766

From outside the UK you can call: +44 800 085 2570

If you are outside of the UK calls will be chargeable, but you can instead request a call back. If you would like to request a call back to avoid any call charges please email counsellingadvice@healthassured.co.uk with your name, contact number, and a time of when you would like a call in the next 48 hours. Alternatively you can call the number and inform the Advisor on the call you would like a call back.

What is it?

It is a confidential service to give you immediate advice and support 24 hours a day, 7 days a week, 365 days a year.

Be Well - Talk Now is offered by Student Support to provide free additional support alongside our on-campus services.

You will be able to speak to an adviser who will guide you through any issues you may currently be facing. This may include feeling stressed, anxious, money worries, homesickness, cultural difficulties, worried about a friend, relationship difficulties or anything else you feel is impacting on your mental health and wellbeing.

Talk Now is available no matter where you are in the world.

This service is available to all students but is particularly useful for those that find it difficult to access our normal services including:

  • students off campus
  • students requiring support out of hours
  • students on placement anywhere in the world
  • postgraduate research students
  • students studying at a doctoral training partner
  • distance learners

You will need to provide some basic information and agree to the confidentiality agreement.

Be Well – Talk Now is delivered by an external partner Health Assured on behalf of Student Support who oversee and monitor the quality of the service provided.

Be Well, Talk Now is available in addition to the Student Support Advice Service who continue to provide appointments every day of the year. Alternatively, you can contact the SU Advice and Support Centre.