Digital accessibility is a measure of how easy it is for users to access, understand, and navigate around digital documents, emails, and web content.
You should aim to make all your digital communications as accessible as possible for people regardless of their physical, mental, or environmental circumstances.
Digital accessibility is essential for lots of people, including people who:
- have specific learning difficulties like:
- dyslexia
- dyspraxia
- attention deficit hyperactivity disorder (ADHD)
- are blind or visually impaired
- are deaf or hearing impaired
- have physical impairments or mobility issues
- are autistic
- have long-standing illnesses or medical conditions
- have mental health conditions like anxiety
Digital accessibility also helps people with different needs, for example:
- older people with changing abilities
- people with slow or expensive internet access
- people with limitations created by their surroundings (bright sunlight where they can’t watch videos or noisy areas where they can’t hear audio)
- people with temporary disabilities (lost glasses or a broken arm)