If there is an emergency, call 666 from a landline or 01225 383999 from a mobile phone.

You’ll often see our dedicated accommodation Security team checking in on the residences and offering support to students.

Welfare

All Security staff are trained in first aid at work and mental health first aid, so they can provide welfare support when other professional services are not available. This is for students on campus, in the city and living in private accommodation. They work closely with the ResLife Support team and Student Services, and will refer you if you need more help.

Maintenance

If you have a sudden power outage or water leak in your accommodation out of usual hours, Security officers are just a phone call away.

Crime prevention

You can ask the team for advice on crime prevention, and any related concerns. Our Security team regularly liaise with the local police.

Lock outs

If you’re locked out of your room in the middle of the night, call Security who can give you access again.

• over 500 security cameras across campus, monitored 24/7 by the security control room
• the SafeZone mobile app
• first response to any fire alarms, emergencies and medical incidents
• secure electronic door access for many buildings, including accommodation
• a Security desk in the Library, staffed 24 hours a day, seven days a week, 365 days a year
• face to face help at Green Park House reception, every night of the year, from 7pm to 7am
• secure, access-controlled bicycle shelters on campus and at some city accommodation
• security for events
• supporting the Students’ Union security team when needed
• vehicle parking across University sites

Automated external defibrillators can be found at the following locations:

On campus

• Security Control Room at Wessex House
• Security hub on Level 2 of the Library
• In the Sports Training Village:
  • at reception
  • the sprint track
  • in the café

In the city

• Green Park House reception

The Security team's response vehicles also carry AEDs.

Bath is one of the safest campuses and cities in the UK¹, but it’s still important to take care, especially if you are walking by yourself. Make sure friends and family are aware of where you are going, avoid talking on your phone as you walk, and ensure your phone is charged.

If you’re on your own, you also may wish to avoid lanes and short cuts, particularly any that take you near the river. The River Avon is a beautiful part of Bath but can be dangerous with a real risk of death by drowning; there have been 10 river fatalities since 2009.

• plan how you are getting home. Swap phone numbers with your friends, and arrange a meeting place and time in case you get separated
  
• never leave a drink unattended and don’t accept drinks from people you don’t know well
  
• use well-lit public paths and avoid walking near the river with the safe routes home map from the Student Community Partnership
  
• use the Safe Taxi Scheme, a partnership between the Students' Union and V Cars, if you need help
  
• use the SafeZone app to instantly access support from campus Security, get first aid, or report an issue. In an emergency, dial 999.

You should also make sure you know the evacuation route if there’s a fire in your accommodation or University buildings in the city and on campus, and follow the fire drills.

You can watch this short video that reminds you of the fire safety measures you should follow.