Department of Social & Policy Sciences, Unit Catalogue 2008/09 |
SP10181 Business management and ethical issues in practice |
| Credits: 10 |
| Level: Certificate |
| Semester: 1 |
| Semester: 2 |
| Assessment: CW 100% |
| Requisites: |
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This unit is only available to students on the Foundation Degree in Funeral Services. Aims: This unit enables students to gain the management skills necessary to function effectively within the funeral industry, including an overview of the many tasks that are expected of a manager. It also aims to develop an understanding of the obligations to adhere to ethical and behavioural standards of conduct in their work. Learning Outcomes: On completion of this unit the learner will be able to: * Describe and apply management theory to business practice * To discuss the importance of time management as contributing to the continuous improvement of professional competence. * To identify and set objectives for training and development in line with business needs. * Identify the theory and principles of management techniques in particular those of communication, delegation, information handling, planning, monitoring, evaluation and time management. * Understand the ethical issues related to business management within the funeral services industry. Skills: The professional practice for this unit is that the learner must demonstrate whilst working as a practitioner within the funeral services industry that they can: * Identify mechanisms/strategies to develop self and improve business performance * Manage time and resources to meet business objectives * Identify and understand the importance of a range of ethical practices relevant to both business management generally, and to the funeral services industry in particular. * Recognise how working with issues around mortality impacts on our sense of self identity and how we view others. * Gather an synthesise information from a number of sources in order to gain a coherent understanding. Content: 1. Significant and emerging theories and principles of: * communication * information handling * management competence * monitoring and evaluation * planning * time management * ethics 2. Methods, techniques and processes relating to: * communication * delegation * information handling * management competence * monitoring and evaluation * organisational context * planning * time management * training and staff development * ethical issues 3. Information and facts about: * organisational context * planning * training and staff development. |