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![]() | 2012/3 |
![]() | School of Management |
![]() | 6 |
![]() | Masters UG & PG (FHEQ level 7) |
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Semester 2 |
![]() | CW100 |
![]() | Like-for-like reassessment (where allowed by programme regulations) |
![]() | Before taking this unit you must take MN50451 |
![]() | Aims: The aim of this unit is to examine the contextual, theoretical and practical aspects of management consulting. Learning Outcomes: After completing this unit, the student will be able to: * Explain the context and background of management consulting * Explain the organisational structure of management consultancies and the forces for change facing these firms * Apply key theories, concepts and frameworks to understand the sources of competitive advantage of management consultancies * Explain the importance of, and approaches to, managing client and network relations * Understand the consulting process and the practice of consulting * Diagnose client problems * Prepare client proposals * Develop and present client solutions. Skills: * Juxtaposition of theory and practice (taught) * Identification good practice (taught) * Case analysis (taught and facilitated) * Practical skill development (taught and facilitated). Content: Context and background * Origins, growth and importance * Types of firms and sectors * Professional status Organisational structure * Partnership model * Forces for change * Managed professional business model Key sources of competitive advantage * Resource-based view of the firm and management consulting * Forms of capital (human, social and organisational) * Types of knowledge (explicit/tacit, creative/commodity normative/syncretic/technical) Clients and client-consultant relations * Role and types of clients * Variations in relations (types of interaction and client capture) * Managing client relations Consulting process * Stages in the client engagement/business process (bidding/acquiring contracts/setting up project teams/doing the work/producing reports/debriefing) * Preparation of a client proposal * Key skills and competencies * Ethical issues Consulting Practice * Developing organizational diagnosis skills * Analysing an organization-wide strategic problem * Developing solutions from problem identification * Presenting solutions to a client * Alternative perspectives to solution-seeking * Identifying strategic challenges associated with solutions. |
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MN50513 is Compulsory on the following programmes:School of Management
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