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MN52121: Operations management

[Page last updated: 23 October 2023]

Academic Year: 2023/24
Owning Department/School: School of Management
Credits: 5 [equivalent to 10 CATS credits]
Notional Study Hours: 100
Level: Masters UG & PG (FHEQ level 7)
Period:
Semester 1
Assessment Summary: CWRA 10%, CWRG 90%
Assessment Detail:
  • Operations Management coursework: improving a live operation. (CWRG 90% - Qualifying Mark: 40)
  • Operations Management coursework: improving a live operation. (CWRA 10%)
Supplementary Assessment:
Like-for-like reassessment (where allowed by programme regulations)
Requisites:
Learning Outcomes: At the end of the unit, students will be able to:
  • Demonstrate a systematic understanding of the challenges of managing operations in different contexts.
  • Apply and critique operations theories and techniques in manufacturing, service, and non-profit contexts.
  • Appreciate the challenges of running and improving operations in real time.
  • Acquire the capability to apply Operations Management (OM) knowledge into a range of complex situations, whilst taking into account the overall implications for other areas of the business.
  • Analyse complex systems and processes and apply models, tools and techniques that are relevant to contemporary issues in the management of operations in manufacturing, service, and non-profit contexts.



Synopsis: Gain conceptual, analytical and practical insights into the effective management of operations in all organisations, in both the private and the public sectors. Learn about concepts such as capacity management and operations design, and explore traditional and more contemporary approaches to operations planning and control as well as strategies, tools and techniques for operations improvement.

Content: After a general introduction the unit exposes students to some of the challenges of operations management, and ways of addressing these challenges. The content then moves on to look at topics such as capacity management, operations design, traditional and more contemporary approaches to operations planning and control. The unit also explores strategies, tools and techniques for operations improvement. Whenever possible interactive learning activities, such as learning games, will be used to demonstrate the topics of operations management in a realistic setting.

Course availability:

MN52121 is Compulsory on the following courses:

School of Management
  • TMMN-AFM75 : MSc Operations, Logistics and Supply Chain Management

MN52121 is Optional on the following courses:

School of Management

Notes:

  • This unit catalogue is applicable for the 2023/24 academic year only. Students continuing their studies into 2024/25 and beyond should not assume that this unit will be available in future years in the format displayed here for 2023/24.
  • Courses and units are subject to change in accordance with normal University procedures.
  • Availability of units will be subject to constraints such as staff availability, minimum and maximum group sizes, and timetabling factors as well as a student's ability to meet any pre-requisite rules.
  • Find out more about these and other important University terms and conditions here.