Emergency support
If you need urgent or emergency support please call the emergency services on 999 or University Security on 01225 383 999 if you’re on campus.
Student support
If you are struggling and need some advice and support or just somebody to talk to, help is available.
Be Well - Talk Now - free support service:
Our Be Well - Talk Now service provides free, confidential advice and support by phone, video call or live chat from anywhere in the world, 24 hours a day, 7 days a week, 365 days a year.
From within the UK
Call 0808 196 8046
From outside the UK
Call +44 3 307771499
Student Support Advice Service
The Student Support Advice Service also provides support between 9am and 5pm every day of the year.
Phone
Samaritans
External sources of support are also available, including The Samaritans, who can be contacted on 116 123.
Domestic violence and abuse
Find University support and national services.
Suicide awareness and prevention
Find information about what the University is doing to support prevention and how we can all help.
Staff support
Health Assured: wellbeing support
Access free and confidential advice 24 hours a day, 365 days a year on a confidential UK based telephone helpline.
Phone: 0800 028 0199*.
Health Assured is available to offer you practical support and information when you need it most. They also offer a range of wellbeing services to support your emotional health, both at work and at home - for you and your family. Find out more about the services they offer.
* If you require support while overseas, you can utilise the service via the Wisdom app (you can find this by searching in your app store) or website virtual communication options via Live Chat, Email and Video Call. Our log in code is mha201049. These will eliminate any costs that may be incurred by calling the 0800 number from another country.
The Education Support Partnership
Staff can also obtain free advice from the Education Support Partnership, an independent counselling service. It is a charity that supports staff in higher education. They provide a 24/7 telephone and email helpline. You can contact them directly on 08000 562561 or by email: support@edsupport.org.uk.
Suicide awareness and prevention
Find information about what the University is doing to support prevention and how we can all help.
Samaritans
External sources of support are also available, including The Samaritans, who can be contacted on 116 123.
Domestic violence and abuse
Find University support and national services.
Concerns about a student
If you are concerned about a student, please call 01225 38 4321 (extension 4321) to speak to Student Support or Security who are available 24/7 on 01225 385349.