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Removing old printers and Pharos Pop-up from your Windows 10 computer 

Learn how to remove the old University Print Service printers, ‘UPS1’ and ‘UPS2’, and the Pharos Pop-up app from your own Windows 10 computer.

The old printers and Pharos Pop-up will be automatically removed from University-owned computers.

Removing the printers

  1. From the Windows Start menu, select  ’Settings’, or press the Windows and I  keys together. 
  2. Select  ’Devices’. 
  3. Select ‘Printers & scanners’  from the left-hand sidebar.  A screenshot of the 'Printers & scanners' button
  4. Select the printer in the pane on the right, then select ’Remove device’. A screenshot of the 'Printers & scanners' window

Removing the Pharos Pop-up program

  1. From the Windows Start menu, select  ’Settings’, or press the Windows and I keys together. 
  2. Select ‘Apps’. 
  3. Select ‘Pharos’ from the list of ‘Apps & features’.
  4. Select Uninstall.  A screenshot of the uninstall screen
  5. In the Select Option window, select ‘Run Uninstaller’ then ‘Next’.
 A screenshot of the run installer window
  6. In the Pharos Uninstallation window, select ‘Next’.
  7. In the Select Components window, select ‘Pharos Popups’ then ‘Next’. A screenshot of the Pharos Popups window
  8. When the Pharos Directory window appears, select ‘Next’.

  9. In the Start Uninstallation window, select ‘Start’.
 A screenshot of the start uninstallation window
  10. When the uninstallation has completed, select ‘Finish’. 


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