Reminder process
When dealing with debtors Credit Control send out reminders in a certain order. All correspondence is copied to the department administrator for reference.
Guides
Instructions, advice and guidance to help you get things done.
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Removing old printers and Pharos Pop-up from your Mac computer
Learn how to remove the old University Print Service printers, ‘UPS1’ and ‘UPS2’, and the Pharos Pop-up app, from your own Mac computer.
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Removing old printers and Pharos Pop-up from your Windows 10 computer
Learn how to remove the old University Print Service printers, ‘UPS1’ and ‘UPS2’, and the Pharos Pop-up app from your own Windows 10 computer.
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Removing old printers and Pharos Pop-up from your Windows 11 computer
Learn how to remove the old University Print Service printers, ‘UPS1’ and ‘UPS2’, and the Pharos Pop-up app, from your own Windows 11 computer.
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Renewals guidance
This guide provides useful summary of the new Athena Swan renewals process.
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Reporting a lost or stolen University device
You must report a lost or stolen University mobile phone, laptop or tablet to the Police and the University
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Reporting a sickness absence
How to report your sickness absence to your line manager.
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Reporting and claiming lost property
If you have lost an item or found somebody else's property, report it to the Security desk in the Library.
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Reporting sickness absence
Important guidance on what to do to report and manage sickness absence.
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Request a review of a Stage 1 academic appeal outcome
How to request a review of the Academic Appeals process and outcome.