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Student Support Staff Training

Find out what student support staff training is available and how to access it.

We offer a number of different training courses for staff who support students at the University. Find out what courses are available and how you can book on to them.

Pastoral Support Training for Academic Staff

Pastoral Support Training for Academic Advisors and Doctoral Supervisors is for Academic staff and aims to equip staff with the Knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting.

Pastoral Support training is now mandatory for Academic Advisors and Doctoral Supervisors.

Upcoming training dates

For Academic Advisors and Doctoral Supervisors

  • Thursday 16 January 9.30 – 11:55am (online)
  • Monday 20 January 9:15 – 11:45am (online)
  • Wednesday 29 January 9.15 – 11:45am (in person)
  • Tuesday 4 February 9.30 – 11:55am (online)
  • Monday 10 February 9.30 – 11:55am (online)
  • Tuesday 25 February 9.30 – 11:55am (online)

How to book onto a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for Personal Tutors and Doctoral Supervisors' to book your session.

Pastoral Support Training for staff in Professional and Technical Services

This course is aimed at staff who work within professional and/or technical services who are student facing and may provide pastoral support from time to time. The training is recommended for all student facing staff members and aims to equip staff with the knowledge and tools to better support our students. Topics include:

  • student wellbeing
  • responding to student disclosures
  • safeguarding
  • professional boundaries
  • referrals and signposting.

For Professional services and Technical Staff

  • Wednesday 12 February 1– 4pm (in person)

How to book on to a course

Staff can book onto a course using iTrent (ESS). Click on the 'Learning' tab and then use the calendar to find the course 'Pastoral support training for professional services and technical services' to book your session.

Safeguarding Training

This statutory safeguarding training module, separate to Pastoral Support & Safeguarding Training session, provides provides an overview of safeguarding for under 18s and adults who may be at risk of harm. This training is mandatory for ALL staff. Staff should complete this training within their first 3 months. This training should be refreshed every 3 years.

How to access the course

The training module, entitled 'Safeguarding in HE', can be accessed by visiting the Mandatory training for staff webpages, and then logging in with your usual username and password.

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