Getting IT or AV support and advice
You can get help with your IT & AV issues online, by phone or in person.
Get IT or AV support and advice and report issues with equipment
You can get help with your IT & AV issues online, by phone or in person.
Report any issues with IT or AV equipment in teaching rooms
Find out how to contact Campus Infrastructure to report a building fault
Training sessions for semester two are now available to book. These sessions cover how to use equipment in teaching spaces effectively.
Learn how to use AV equipment in teaching rooms and small theatre spaces with a capacity of up to 100 people, such as 1WN3.10 and 8W3.14
Learn how to use AV equipment in large lecture theatres with a capacity of over 100 people, such as University Hall or 3WN 2.1
Request IT or AV support for events
Find out how to book Video Conferencing facilities
Self service portal form to request AV technical event support
Discover the audio-visual services offered at the University, including those provided by other departments.
Find out how to book Video Conferencing facilities
Panopto is the University's dedicated platform for capturing, recording and storing lecture videos.
Guidance on equipment and its usage in learning spaces
Training sessions for semester two are now available to book. These sessions cover how to use equipment in teaching spaces effectively.
Discover the range of equipment available in our teaching spaces.
Our team will offer guidance to ensure you get the equipment you need.
Flipcharts are available from Cleaning and Portering Services, which you can request via the Self-Service Portal.
For whiteboards that are unusable due to permanent markers or other exceptional issues, use this link to request cleaning services.
Explore our conditions, charges and policies.
Find out when charges apply for IT & AV Support for Live Events
You must fill out an Audio Visual consent form before you perform or present any content at the University that will be filmed.
IT & AV support and services are provided by three teams:
IT & AV Support Desk
1st point of contact for University staff & students, handling all queries & requests
Standard Support
IT & AV support for University spaces, including DDaT-managed devices & equipment
Learning & Events Technology
Specialised third-line support for AV equipment. Supports major University events & conferences. Planning, design & replacement of equipment and basic Panopto support